Terms and Conditions

Terms of Service

Important information about using this service

Platform Usage

We provide a platform that connects Requesters with independent Drivers. We do not provide transport services ourselves and are not a party to any agreement between users.

Service Liability

We are not responsible for the performance, safety, or quality of transport services. Requesters are responsible for verifying the credentials and services of Drivers independently.

Insurance

Drivers are required to maintain their own insurance coverage. It is the Requester's responsibility to confirm insurance details with the Driver before confirming a booking.

Disputes Between Users

Any disputes regarding services, delays, damages, or other issues must be resolved directly between the Requester and Driver. We are not responsible for mediating disputes.

Account Responsibilities

Users are responsible for maintaining their account security and ensuring all provided information is accurate. Users must comply with all applicable laws and regulations.

Limitation of Liability

We disclaim all warranties related to services arranged through our platform and are not liable for any indirect, incidental, or consequential damages.

Changes to Terms

We may update these Terms of Service from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact our support team at support@example.com.

Payment Terms

Important information about your payment

Payment Timing

Payment will be processed 2 days before the scheduled job start date. Your payment method will be automatically charged at this time. If your scheduled job is less than 2 days away, you will be charged at this time.

Cancellation Policy

Cancellations made more than 2 days before the job start date will not be charged. Cancellations within 2 days of the job may be subject to a cancellation fee of up to 50% of the total.

Refund Policy

If the service was not completed satisfactorily, you may request a refund within 7 days of job completion. Refunds are processed within 5-10 business days.

Price Protection

The quoted price is guaranteed and will not change unless the job details (vehicle count, locations, etc.) are modified after booking.

By providing your payment information, you agree to these terms and our full Terms of Service.